# Uncategorized

**URL:** https://forums.ordoro.com/c/uncategorized/1.md

[Latest](https://forums.ordoro.com/latest.md) · [Categories](https://forums.ordoro.com/categories.md) · [Tags](https://forums.ordoro.com/tags.md)

---

## [Welcome to the Ordoro API Developers Forum](https://forums.ordoro.com/t/welcome-to-the-ordoro-api-developers-forum/8)

<div class="topic-metadata">

**Author:** [@system](https://forums.ordoro.com/u/system)\
**Replies:** 0\
**Last updated:** [April 9, 2016, 8:51pm UTC](https://forums.ordoro.com/t/welcome-to-the-ordoro-api-developers-forum/8 "2016-04-09T20:51:18Z")

</div>

This forum is for developers who wish to or are currently integrating applications with the Ordoro API. While we recommend checking with our API documentation, we invite you to ask questions and discuss API updates and f…

---

## [Excited to Join the Ordoro Community!](https://forums.ordoro.com/t/excited-to-join-the-ordoro-community/1932)

<div class="topic-metadata">

**Author:** [@millergreat](https://forums.ordoro.com/u/millergreat)\
**Replies:** 1\
**Last updated:** [November 12, 2026, 4:49pm UTC](https://forums.ordoro.com/t/excited-to-join-the-ordoro-community/1932 "2026-11-12T16:49:41Z")

</div>

Hi there I am new here and very excited, to join this community… I am really excited to be a part of this forum. I’ve been using Ordoro for a while now and I am looking forward to learning more about how others use it a…

---

## [An error occurred while validating an address](https://forums.ordoro.com/t/an-error-occurred-while-validating-an-address/2040)

<div class="topic-metadata">

**Author:** [@viccao](https://forums.ordoro.com/u/viccao)\
**Replies:** 1\
**Last updated:** [November 12, 2026, 6:43am UTC](https://forums.ordoro.com/t/an-error-occurred-while-validating-an-address/2040 "2026-11-12T06:43:24Z")

</div>

how to Ignore Invalid Address when create label {“error\_message”: “An error occurred while validating an address: Address Not Found; Bad Request; To bypass address validation, enable the Ignore Invalid Address option un…

---

## [Would like an example of how to create a scan for for USPS shipping](https://forums.ordoro.com/t/would-like-an-example-of-how-to-create-a-scan-for-for-usps-shipping/55)

<div class="topic-metadata">

**Author:** [@dwedwick](https://forums.ordoro.com/u/dwedwick)\
**Replies:** 5\
**Last updated:** [November 12, 2026, 5:37am UTC](https://forums.ordoro.com/t/would-like-an-example-of-how-to-create-a-scan-for-for-usps-shipping/55 "2026-11-12T05:37:47Z")

</div>

Is there an example available that shows how to create a scan form for USPS shipping? We're shipping 50-100 packages daily, and the scan form would help.

---

## [Looking for Some Best Practices for Efficient Shipping in Ordoro?](https://forums.ordoro.com/t/looking-for-some-best-practices-for-efficient-shipping-in-ordoro/1956)

<div class="topic-metadata">

**Author:** [@millergreat](https://forums.ordoro.com/u/millergreat)\
**Replies:** 1\
**Last updated:** [November 12, 2026, 2:19am UTC](https://forums.ordoro.com/t/looking-for-some-best-practices-for-efficient-shipping-in-ordoro/1956 "2026-11-12T02:19:37Z")

</div>

Hey everyone, I have been using Ordoro for a while to manage my e–commerce shipping, and I wanted to share a few tips that have helped me streamline the process. Hopefully;, they can be useful for others too. Automate …

---

## [I want guidance on how to deal with the radical changes in Ordoro](https://forums.ordoro.com/t/i-want-guidance-on-how-to-deal-with-the-radical-changes-in-ordoro/1963)

<div class="topic-metadata">

**Author:** [@lysander](https://forums.ordoro.com/u/lysander)\
**Replies:** 1\
**Last updated:** [November 12, 2026, 1:17am UTC](https://forums.ordoro.com/t/i-want-guidance-on-how-to-deal-with-the-radical-changes-in-ordoro/1963 "2026-11-12T01:17:55Z")

</div>

Hey everyone, I am working with Ordoro & I faced a small obstacle. We are planning some updates & I have been reading up on breaking changes in the system but I am still a bit confused on the best way to handle them wit…

---

## [How to create a scanform for a specified orders for USPS](https://forums.ordoro.com/t/how-to-create-a-scanform-for-a-specified-orders-for-usps/2041)

<div class="topic-metadata">

**Author:** [@viccao](https://forums.ordoro.com/u/viccao)\
**Replies:** 1\
**Last updated:** [November 11, 2026, 9:00pm UTC](https://forums.ordoro.com/t/how-to-create-a-scanform-for-a-specified-orders-for-usps/2041 "2026-11-11T21:00:31Z")

</div>

Hi How to create a scanform for a specified orders

---

## [Problem with return format of shipping labels](https://forums.ordoro.com/t/problem-with-return-format-of-shipping-labels/2043)

<div class="topic-metadata">

**Author:** [@oscillator](https://forums.ordoro.com/u/oscillator)\
**Replies:** 1\
**Last updated:** [November 11, 2026, 7:49pm UTC](https://forums.ordoro.com/t/problem-with-return-format-of-shipping-labels/2043 "2026-11-11T19:49:39Z")

</div>

Hello again, I have encountered a slight problem when retrieving shipping labels. If there is only one box, the label is fine and prints great. However, if there is more than one package, the pdf I get in return has cra…

---

## [Unable to get a rate/create label](https://forums.ordoro.com/t/unable-to-get-a-rate-create-label/2042)

<div class="topic-metadata">

**Author:** [@oscillator](https://forums.ordoro.com/u/oscillator)\
**Replies:** 4\
**Last updated:** [November 5, 2025, 4:19pm UTC](https://forums.ordoro.com/t/unable-to-get-a-rate-create-label/2042 "2025-11-05T16:19:31Z")

</div>

Hello, I am struggling to get any rates. When I post to https:/api.ordoro.com/v3/order/{order\_number}/rate/ups, the reponse is just: Order number {order\_number}/rate/ups does not exist. Its the same case with creating…

---

## [Partial updates via API](https://forums.ordoro.com/t/partial-updates-via-api/1970)

<div class="topic-metadata">

**Author:** [@nicolasn](https://forums.ordoro.com/u/nicolasn)\
**Replies:** 1\
**Last updated:** [January 28, 2025, 3:35pm UTC](https://forums.ordoro.com/t/partial-updates-via-api/1970 "2025-01-28T15:35:02Z")

</div>

Does the Ordoro API allow partial updates to an existing product? In other words, is it possible to update data in just a single field (e.g. title or price) without writing the entire product? The problem with having to…

---

## [Webhook for when items ship (label printed)](https://forums.ordoro.com/t/webhook-for-when-items-ship-label-printed/1935)

<div class="topic-metadata">

**Author:** [@joshmoreno44](https://forums.ordoro.com/u/joshmoreno44)\
**Replies:** 0\
**Last updated:** [September 5, 2024, 4:59pm UTC](https://forums.ordoro.com/t/webhook-for-when-items-ship-label-printed/1935 "2024-09-05T16:59:59Z")

</div>

Hi, We met with Dan from Sales yesterday and it seems like Ordoro meets most of our requirements except for webhooks. We have a custom platform and would be integrating with Ordoro via the API. Our warehouse would then …

---

## [Quickbooks Online](https://forums.ordoro.com/t/quickbooks-online/1883)

<div class="topic-metadata">

**Author:** [@btjtc](https://forums.ordoro.com/u/btjtc)\
**Replies:** 0\
**Last updated:** [February 2, 2024, 11:33pm UTC](https://forums.ordoro.com/t/quickbooks-online/1883 "2024-02-02T23:33:46Z")

</div>

We are looking to (1) create an invoice in Quickbooks Online for wholesale orders (which came from a custom sales channel) marked “shipped” in Ordoro and (2) create a sales receipt in Quickbooks Online for online Shopify…

---

## [Updating a product sku](https://forums.ordoro.com/t/updating-a-product-sku/1878)

<div class="topic-metadata">

**Author:** [@enigma32](https://forums.ordoro.com/u/enigma32)\
**Replies:** 0\
**Last updated:** [January 13, 2024, 1:24pm UTC](https://forums.ordoro.com/t/updating-a-product-sku/1878 "2024-01-13T13:24:10Z")

</div>

Is there really no way to update a product sku? When you create a product it does return a product ID, but then when retrieving product or updating product it can only be addressed by SKU instead, and I do not see abilit…

---

## [Update an Order Line](https://forums.ordoro.com/t/update-an-order-line/1787)

<div class="topic-metadata">

**Author:** [@zaman](https://forums.ordoro.com/u/zaman)\
**Replies:** 0\
**Last updated:** [November 6, 2023, 5:20pm UTC](https://forums.ordoro.com/t/update-an-order-line/1787 "2023-11-06T17:20:51Z")

</div>

Trying to Update an Order Line API request send to : https://api.ordoro.com/v3/order/{order\_number}/line/{order\_line\_id} $data = array( ‘quantity’ =\> 2, “item\_price” =\> 9.99, “total\_price” =\> 19.98, ); public func…

---

## [API Access from SQL](https://forums.ordoro.com/t/api-access-from-sql/1782)

<div class="topic-metadata">

**Author:** [@Chris](https://forums.ordoro.com/u/Chris)\
**Replies:** 0\
**Last updated:** [October 18, 2023, 3:19am UTC](https://forums.ordoro.com/t/api-access-from-sql/1782 "2023-10-18T03:19:45Z")

</div>

I’ve been getting odd errors about object not found when attempting to call the product API from inside MS SQL 2019. The same call works in Postman, Java, C# &SoapUI plus calling other APIs (Amazon, Shopify and Azure) f…

---

## [Create Order Issue](https://forums.ordoro.com/t/create-order-issue/1739)

<div class="topic-metadata">

**Author:** [@btjtc](https://forums.ordoro.com/u/btjtc)\
**Replies:** 6\
**Last updated:** [September 22, 2023, 6:18pm UTC](https://forums.ordoro.com/t/create-order-issue/1739 "2023-09-22T18:18:19Z")

</div>

When creating order M-PO1198-024-TEST via API, it’s coming through with zeroes for the line item prices, line item totals, order subtotal, and grand total. Oddly the initial order summary drilldown screen (prior to enter…

---

## [Using the "Add a Preset to an Order" API call](https://forums.ordoro.com/t/using-the-add-a-preset-to-an-order-api-call/1767)

<div class="topic-metadata">

**Author:** [@jsaskey](https://forums.ordoro.com/u/jsaskey)\
**Replies:** 0\
**Last updated:** [September 10, 2023, 12:55am UTC](https://forums.ordoro.com/t/using-the-add-a-preset-to-an-order-api-call/1767 "2023-09-10T00:55:23Z")

</div>

When issuing the API call https://api.ordoro.com/v3/order/{order\_number}/shipment\_preset/{preset\_id} Is “preset\_id” a number, or the name of the preset? If it’s a number, where do I find the internal preset number?

---

## [Amazon Buy Shipping / SFP](https://forums.ordoro.com/t/amazon-buy-shipping-sfp/1755)

<div class="topic-metadata">

**Author:** [@CostumeDude](https://forums.ordoro.com/u/CostumeDude)\
**Replies:** 4\
**Last updated:** [September 6, 2023, 3:03pm UTC](https://forums.ordoro.com/t/amazon-buy-shipping-sfp/1755 "2023-09-06T15:03:09Z")

</div>

The API docs state how to get rates using SFP (Amazon Buy Shipping), but not how to get a label. Is buying a label from Amazon Buy Shipping supported in the API?

---

## [Custom e-Commerce Sales Channel](https://forums.ordoro.com/t/custom-e-commerce-sales-channel/517)

<div class="topic-metadata">

**Author:** [@joycec](https://forums.ordoro.com/u/joycec)\
**Replies:** 7\
**Last updated:** [July 20, 2023, 10:57am UTC](https://forums.ordoro.com/t/custom-e-commerce-sales-channel/517 "2023-07-20T10:57:13Z")

</div>

Hi there, Is a custom sales channel the same thing as a custom e-commerce integration? I found information on both topics and am trying to figure out the correct method of integration without using a supported sales ch…

---

## [Shipping Method Codes needed](https://forums.ordoro.com/t/shipping-method-codes-needed/213)

<div class="topic-metadata">

**Author:** [@Snigdha](https://forums.ordoro.com/u/Snigdha)\
**Replies:** 4\
**Last updated:** [July 19, 2023, 12:11pm UTC](https://forums.ordoro.com/t/shipping-method-codes-needed/213 "2023-07-19T12:11:39Z")

</div>

Hi, We are integrating Ordoro to SAP ByD. We are trying to push shipped orders from Ordoro to ByD. But we are unable to move Shipping Method . How can we get the codes for the same ? Thanks, Snigdha

---

## [Shipments and has\_notified\_cart field](https://forums.ordoro.com/t/shipments-and-has-notified-cart-field/146)

<div class="topic-metadata">

**Author:** [@GeminiJim](https://forums.ordoro.com/u/GeminiJim)\
**Replies:** 12\
**Last updated:** [July 7, 2023, 7:32am UTC](https://forums.ordoro.com/t/shipments-and-has-notified-cart-field/146 "2023-07-07T07:32:56Z")

</div>

I’m working on an integration between Ordoro and a shopping cart app, and I am currently working on shipments. In this case shipment information is added to Ordoro by a set of scripts, and the shopping cart app needs to …

---

## [Is there a way to get automatic API call?](https://forums.ordoro.com/t/is-there-a-way-to-get-automatic-api-call/850)

<div class="topic-metadata">

**Author:** [@Jessembernal](https://forums.ordoro.com/u/Jessembernal)\
**Replies:** 1\
**Last updated:** [June 20, 2023, 5:43am UTC](https://forums.ordoro.com/t/is-there-a-way-to-get-automatic-api-call/850 "2023-06-20T05:43:48Z")

</div>

Hello everybody! Is there a way that when I create label for a order in ordoro account, it sends this data automatically to API and I can then read that data on an external website through API?

---

## [What are the benefits of Shopify app development?](https://forums.ordoro.com/t/what-are-the-benefits-of-shopify-app-development/1537)

<div class="topic-metadata">

**Author:** [@shopifymultivendor](https://forums.ordoro.com/u/shopifymultivendor)\
**Replies:** 0\
**Last updated:** [June 19, 2023, 12:09pm UTC](https://forums.ordoro.com/t/what-are-the-benefits-of-shopify-app-development/1537 "2023-06-19T12:09:47Z")

</div>

Hello community I want to build my business app. Is anyone has any idea about the Shopify mobile app? I need to know the reasons or benefits of Shopify mobile app development and how it will help me in business growth. …

---

## [Factors to consider while selecting Shopify private app development company](https://forums.ordoro.com/t/factors-to-consider-while-selecting-shopify-private-app-development-company/1534)

<div class="topic-metadata">

**Author:** [@shopifymultivendor](https://forums.ordoro.com/u/shopifymultivendor)\
**Replies:** 0\
**Last updated:** [June 16, 2023, 4:36am UTC](https://forums.ordoro.com/t/factors-to-consider-while-selecting-shopify-private-app-development-company/1534 "2023-06-16T04:36:34Z")

</div>

Hello Community, I’m a Shopify developer. I want to know about the different types of factors companies consider while selecting Shopify private app development. Waiting for positive replies. Thanks in advance.

---

## [Updating Purchase Order Status?](https://forums.ordoro.com/t/updating-purchase-order-status/1471)

<div class="topic-metadata">

**Author:** [@enigma32](https://forums.ordoro.com/u/enigma32)\
**Replies:** 1\
**Last updated:** [May 16, 2023, 8:40pm UTC](https://forums.ordoro.com/t/updating-purchase-order-status/1471 "2023-05-16T20:40:05Z")

</div>

Is there a way to update purchase order status? I do not see anything in the API.

---

## [Missing Value: Shipping Address](https://forums.ordoro.com/t/missing-value-shipping-address/297)

<div class="topic-metadata">

**Author:** [@Jon.Elite](https://forums.ordoro.com/u/Jon.Elite)\
**Replies:** 6\
**Last updated:** [April 26, 2023, 10:46am UTC](https://forums.ordoro.com/t/missing-value-shipping-address/297 "2023-04-26T10:46:52Z")

</div>

Hello, I have been trying to create a test order from the devapiverson.docs.apiary.io API. I copied and pasted the example request body from https://devapiverson.docs.apiary.io/#reference/order/order/post and I am rece…

---

## [Issues getting tracking information from Ordoro to Shopify](https://forums.ordoro.com/t/issues-getting-tracking-information-from-ordoro-to-shopify/949)

<div class="topic-metadata">

**Author:** [@Omega12](https://forums.ordoro.com/u/Omega12)\
**Replies:** 3\
**Last updated:** [April 10, 2023, 11:08am UTC](https://forums.ordoro.com/t/issues-getting-tracking-information-from-ordoro-to-shopify/949 "2023-04-10T11:08:23Z")

</div>

I am having issues with Tracking information getting over from Ordoro to our Shopify store. We are using automation to update the tracking information in Ordoro when we get shipping details on our end, however these det…

---

## [Issues creating orders via API](https://forums.ordoro.com/t/issues-creating-orders-via-api/1143)

<div class="topic-metadata">

**Author:** [@Omega12](https://forums.ordoro.com/u/Omega12)\
**Replies:** 5\
**Last updated:** [February 24, 2023, 8:30pm UTC](https://forums.ordoro.com/t/issues-creating-orders-via-api/1143 "2023-02-24T20:30:36Z")

</div>

I’m having an odd issue when trying to create an order via the API. When I our current process runs to create an order it fails and get receive a response back of: { “error\_message”: “Missing value”, “param”: “shippi…

---

## [Suggested new endpoint or endpoint changes](https://forums.ordoro.com/t/suggested-new-endpoint-or-endpoint-changes/1122)

<div class="topic-metadata">

**Author:** [@enigma32](https://forums.ordoro.com/u/enigma32)\
**Replies:** 6\
**Last updated:** [January 26, 2023, 5:12pm UTC](https://forums.ordoro.com/t/suggested-new-endpoint-or-endpoint-changes/1122 "2023-01-26T17:12:46Z")

</div>

We use a fraud screening service that due to sometimes requiring manual review we initially put orders in a hold status, then update to accepted once we get the approval from that service. In most cases that means our or…

---

## [Inventory graph endpoint gives invalid data](https://forums.ordoro.com/t/inventory-graph-endpoint-gives-invalid-data/1109)

<div class="topic-metadata">

**Author:** [@enigma32](https://forums.ordoro.com/u/enigma32)\
**Replies:** 4\
**Last updated:** [January 26, 2023, 4:45pm UTC](https://forums.ordoro.com/t/inventory-graph-endpoint-gives-invalid-data/1109 "2023-01-26T16:45:03Z")

</div>

For example I clearly see 79 in stock, querying the product data individually shows 79 in stock, but using inventory graph shows 3 in stock. If I were to query every individual product since inventory graph is unreliable…

[Next page](https://forums.ordoro.com/c/uncategorized/1.md?page=1)
