# APIs not returning data

**URL:** <https://forums.ordoro.com/t/apis-not-returning-data/496>\
**Category:** Bug Reports\
**Created:** [November 21, 2019, 2:32pm UTC](https://forums.ordoro.com/t/apis-not-returning-data/496 "2019-11-21T14:32:04Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![brad.oaks](https://avatars.discourse-cdn.com/v4/letter/b/e19adc/32.png) [@brad.oaks](https://forums.ordoro.com/u/brad.oaks)\
**Post date:** [November 21, 2019, 2:32pm UTC](https://forums.ordoro.com/t/apis-not-returning-data/496/1 "2019-11-21T14:32:04Z")

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Hope all is well. We are working via your API and this morning, and NONE of your APIs are returning data. They were working just fine yesterday. We are in the middle of End to End testing for our product and now cannot continue.

I’m getting a status 200 (OK) from the API, but no data. I’ve tried both the Mock server and the proxy and they results are the same.

I’ve tried GET orders, GET product counts and they are all acting like this. Can you please forward this to someone that can give us a hand ASAP? Here are some screen shots for the tech people…

 ![postmanAPI](https://canada1.discourse-cdn.com/flex029/uploads/ordoro/original/1X/710ba18a1cc081eb07ae43f32ff1a9a3f772aa77.jpeg)

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**Author:** ![sophie](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.ordoro.com/sophie/32/19_2.png) [@sophie](https://forums.ordoro.com/u/sophie)\
**Post date:** [November 21, 2019, 3:09pm UTC](https://forums.ordoro.com/t/apis-not-returning-data/496/2 "2019-11-21T15:09:17Z")

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Hi Brad,

Apologies for the issues here. Our APIs are located at [https://api.ordoro.com](https://api.ordoro.com) and [https://apiverson.ordoro.com](https://apiverson.ordoro.com). I would advise using those rather than any proxied url.

Sophie

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**Author:** ![brad.oaks](https://avatars.discourse-cdn.com/v4/letter/b/e19adc/32.png) [@brad.oaks](https://forums.ordoro.com/u/brad.oaks)\
**Post date:** [November 21, 2019, 3:22pm UTC](https://forums.ordoro.com/t/apis-not-returning-data/496/3 "2019-11-21T15:22:29Z")

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Hi Sophie,

Thanks for the reply. If we are to use those URLs why is all of the online items pointing to the mock or proxy?

Thanks,

Brad

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**Author:** ![brad.oaks](https://avatars.discourse-cdn.com/v4/letter/b/e19adc/32.png) [@brad.oaks](https://forums.ordoro.com/u/brad.oaks)\
**Post date:** [November 21, 2019, 3:26pm UTC](https://forums.ordoro.com/t/apis-not-returning-data/496/4 "2019-11-21T15:26:58Z")

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I’ve been using those URLs for months and they all of a sudden don’t work? Can you explain what is happening?

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**Author:** ![Hounddog](https://avatars.discourse-cdn.com/v4/letter/h/aeb1de/32.png) [@Hounddog](https://forums.ordoro.com/u/Hounddog)\
**Post date:** [November 21, 2019, 4:08pm UTC](https://forums.ordoro.com/t/apis-not-returning-data/496/5 "2019-11-21T16:08:58Z")

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There were other things moved yesterday, maybe not related to your stuff, but the url for the packing slip (not supported in the API) moved from [https://app.ordoro.com/abode/pdf](https://app.ordoro.com/abode/pdf)? to [https://abode.ordoro.com/pdf?.](https://abode.ordoro.com/pdf?.) And, yes I did spell adobe wrong on purpose because it is spelled wrong in the ordoro url.

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**Author:** ![sophie](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.ordoro.com/sophie/32/19_2.png) [@sophie](https://forums.ordoro.com/u/sophie)\
**Post date:** [November 22, 2019, 12:11am UTC](https://forums.ordoro.com/t/apis-not-returning-data/496/6 "2019-11-22T00:11:44Z")

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Hi,

Apiary allows for proxying through to an API as well as gives a mock server which responds with the examples, but currently the settings do not allow for that to flow through. It’s possible that the settings defaults have changed in Apiary in the last day.

In any case, I would suggest using our direct urls for the API.

Sophie
