# Tracking number not updating in sales channel

**URL:** <https://forums.ordoro.com/t/tracking-number-not-updating-in-sales-channel/108>\
**Category:** Uncategorized\
**Created:** [January 4, 2017, 6:35am UTC](https://forums.ordoro.com/t/tracking-number-not-updating-in-sales-channel/108 "2017-01-04T06:35:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ishank](https://avatars.discourse-cdn.com/v4/letter/i/e9bcb4/32.png) [@ishank](https://forums.ordoro.com/u/ishank)\
**Post date:** [January 4, 2017, 6:35am UTC](https://forums.ordoro.com/t/tracking-number-not-updating-in-sales-channel/108/1 "2017-01-04T06:35:29Z")

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I am calling POST “/shipment/shipment\_id/tracking/” for adding tracking number in the shipments and that works !

The problem I am facing is its not updating the sales channel. For eg : Order #XYZ is pulled in from ebay, so the tracking number should also be updated in ebay as well which is not happening.

Please let me know how can get it posted in sales channels.

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**Author:** ![jeffrey](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@jeffrey](https://forums.ordoro.com/u/jeffrey)\
**Post date:** [January 4, 2017, 3:35pm UTC](https://forums.ordoro.com/t/tracking-number-not-updating-in-sales-channel/108/2 "2017-01-04T15:35:57Z")

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Hi Ishank,

I’d be happy to look into this for you. Do you know your company ID?

Thanks,  
-Jeffrey

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**Author:** ![ishank](https://avatars.discourse-cdn.com/v4/letter/i/e9bcb4/32.png) [@ishank](https://forums.ordoro.com/u/ishank)\
**Post date:** [January 4, 2017, 7:54pm UTC](https://forums.ordoro.com/t/tracking-number-not-updating-in-sales-channel/108/3 "2017-01-04T19:54:31Z")

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Hi Jeffrey,

What do you mean by the company ID and is it safe to post that publicly ?

Thanks

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**Author:** ![jeffrey](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@jeffrey](https://forums.ordoro.com/u/jeffrey)\
**Post date:** [January 4, 2017, 10:55pm UTC](https://forums.ordoro.com/t/tracking-number-not-updating-in-sales-channel/108/4 "2017-01-04T22:55:02Z")

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Hi Ishank,

I noticed you’ve gotten some answers via Email, so go ahead and disregard the Company ID thing. Sorry for the confusion.

Thanks,  
-Jeffrey