# UPS box\_shape codes

**URL:** <https://forums.ordoro.com/t/ups-box-shape-codes/549>\
**Category:** Uncategorized\
**Created:** [April 13, 2020, 5:48pm UTC](https://forums.ordoro.com/t/ups-box-shape-codes/549 "2020-04-13T17:48:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![robert](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@robert](https://forums.ordoro.com/u/robert)\
**Post date:** [April 13, 2020, 5:48pm UTC](https://forums.ordoro.com/t/ups-box-shape-codes/549/1 "2020-04-13T17:48:11Z")

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Trying to ship UPS through Ordoro API and having some issues.

Is there documentation on “box\_shape” codes below? We need to know which one is custom packaging so we don’t get mismatch packaging error.

Any help is appreciated.

{“error\_message”: “‘CUSTOMPACKAGING’ is not one of [‘01’, ‘02’, ‘03’, ‘04’, ‘21’, ‘24’, ‘25’, ‘2a’, ‘2b’, ‘2c’, ‘56’, ‘57’, ‘58’, ‘59’, ‘60’, ‘61’, ‘62’, ‘63’, ‘64’, ‘65’, ‘66’, ‘67’] (param: packages.0.box\_shape)”, “param”: “packages.0.box\_shape”}

{“error\_message”: “Mismatch package dimensions with package type”, “param”: null}

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**Author:** ![sophie](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.ordoro.com/sophie/32/19_2.png) [@sophie](https://forums.ordoro.com/u/sophie)\
**Post date:** [April 13, 2020, 5:51pm UTC](https://forums.ordoro.com/t/ups-box-shape-codes/549/2 "2020-04-13T17:51:59Z")

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Yes, you can take a look at the JSON Schema provided in the documentation for UPS label creation here [https://devapiverson.docs.apiary.io/#reference/label/orderordernumberlabelups/post](https://devapiverson.docs.apiary.io/#reference/label/orderordernumberlabelups/post). This shows the enumerated values you’ve referenced along with their respective human readable counterpart.