WooCommerce API Error

HI Everyone, we are getting this error in Ordoro, would anyone be able to assist in what it means?

An error occurred. Please contact Ordoro support. Details: (psycopg2.IntegrityError) new row for relation “inventory_product” violates check constraint “inventory_product_sku_check”
DETAIL: Failing row contains (81898571, 507303, null, Test Product newsellerU113, , , 0.0000000000, 56.99, null, 0, , 0.00, f, 2019-12-06 19:18:50.409287+00, 2019-12-06 19:18:50.409786+00, null, null, 0, 0, 0, , , null, null, 0.000000, 0.000000, 0.000000, 0.000000, null).
[SQL: ‘INSERT INTO inventory_product (company_id, prod_type, name, sku, taxable, weight, length, width, height, price, customer_text, total_on_hand, category, hs_code, average_cost, is_kit_parent, archive_date, total_committed_v3, total_physical_on_hand_v3, total_available_on_hand_v3, total_reordered_v3, created, updated, search, upc, asin, image_url, default_image_id) VALUES (%(company_id)s, %(prod_type)s, %(name)s, %(sku)s, %(taxable)s, %(weight)s, %(length)s, %(width)s, %(height)s, %(price)s, %(customer_text)s, %(total_on_hand)s, %(category)s, %(hs_code)s, %(average_cost)s, %(is_kit_parent)s, %(archive_date)s, %(total_committed_v3)s, %(total_physical_on_hand_v3)s, %(total_available_on_hand_v3)s, %(total_reordered_v3)s, %(created)s, %(updated)s, %(search)s, %(upc)s, %(asin)s, %(image_url)s, %(default_image_id)s) RETURNING inventory_product.id’] [parameters: {‘company_id’: 507303, ‘prod_type’: None, ‘name’: ‘Test Product newsellerU113’, ‘sk: ‘, ‘taxable’: ‘’, ‘weight’: 0, ‘length’: 0, ‘width’: 0, ‘height’: 0, ‘price’: 56.99, ‘customer_text’: None, ‘total_on_hand’: 0, ‘category’: ‘’, ‘hs_code’: None, ‘average_cost’: 0, ‘is_kit_parent’: False, ‘archive_date’: None, ‘total_committed_v3’: 0, ‘total_physical_on_hand_v3’: 0, ‘total_available_on_hand_v3’: 0, ‘total_reordered_v3’: 0, ‘created’: datetime.datetime(2019, 12, 6, 13, 18, 50, 409287, tzinfo=tzfile(’/usr/share/zoneinfo/US/Central’)), ‘updated’: datetime.datetime(2019, 12, 6, 13, 18, 50, 409786, tzinfo=tzfile(’/usr/share/zoneinfo/US/Central’)), ‘search’: None, ‘upc’: ‘’, ‘asin’: ‘’, ‘image_url’: None, ‘default_image_id’: None}]

Hi there,

Sorry for the confusing error message - we’ll make a note to improve this in the future. It looks like what’s happening in your case is that you are providing either a blank or empty sku when posting order lines. sku is the primary identifier for individual products so that needs to be set.

If you are seeing this error from inside the app (and not from an API integration that you manage), then please contact our support team directly so they can help you.