Endicia International Shipment

Bug Reports
1

We are having an issue with the Ordoro API for getting label for Endicia International.

this is the URL:
https://apiverson.ordoro.com/order/ordernumber/label/endicia

{"shipper_id":210059,"packages":[{"box_shape":"Parcel","length":4,"height":8,"width":6,"weight":28.0}],"box_shape":"Parcel","delivery_confirmation":"DeliveryConfirmation",
"shipping_method":"FirstClassMailInternational","customs_info": [
    {
      "description": "item",
      "quantity": 1,
      "value": 1,
      "weight": 28.0,
      "country": "canada",
      "harmonization_code": ""
    }
  ]}

We are getting error below from the Webservice:
{
ā€œerror_messageā€: ā€œNone is not one of [ā€˜Documentsā€™, ā€˜Giftā€™, ā€˜Merchandiseā€™, ā€˜ReturnedGoodsā€™, ā€˜Sampleā€™, ā€˜Otherā€™] (param: customs_info.reason_for_export)ā€,
ā€œparamā€: ā€œcustoms_info.reason_for_exportā€
}

Then when we add reason_for_export as requested, we get a different error below:

{"shipper_id":210059,"packages":[{"box_shape":"Parcel","length":4,"height":8,"width":6,"weight":164.0}],"box_shape":"Parcel","delivery_confirmation":"DeliveryConfirmation","shipping_method":"FirstClassPackageInternationalService",

"customs_info": [

    {

      "description": "item",

      "quantity": 1,

      "value": 1,

      "weight": 28.0,

      "country": "canada",

      "harmonization_code": ""

    }

  ],

  "reason_for_export": "MERCHANDISE"

  }

THIS IS THE ERROR WE GET

{

    "error_message": "Additional properties are not allowed ('reason_for_export' was unexpected)",

    "param": null

}
2

Hi @robert - I believe the error message you received was from an internal carrier api, and the items you are wanting to include are found in the example body/json schema of the docs link provided.

  • contents_type is specific to Endicia as their reason_for_export and contents_explanation would only be required if you used Other as the contents_type.

For example: "contents_type": "MERCHANDISE" rather than the reason for export line.

Hope this helps:
json schema example:

        "contents_type": {
            "type": "string"
        },
        "contents_explanation": {
            "type": "string"
        },
3

Hi @sophie - I added the ā€œcontents_typeā€: ā€œMerchandiseā€ and now Iā€™m getting this error, but in the documentation there is no ToCountry element.

{

"error_message": "Missing or invalid element: ToCountry. Error encountered (Log ID: 40696) (Status: 1001)",

"param": null

}

4

Youā€™ll need to include to and from addresses to create a label for the order.

5

Sophie, Iā€™m a bit confused about that requirement. For domestic orders we donā€™t to and from addresses as they are already in Ordoro and it uses those addresses. Why do you we have to send for international shipments?

6

My apologies, your orderā€™s ship to address needs to have a valid country in order for the request to work.

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