Discrepancy Between API response and Ordoro Screen

1

Hello!

This search, ...@apiverson.ordoro.com/order/1-3800000890 works and gives me the following tracking number:

    "shipping_info": {
        "tracking_number": "787059613411", ....

The same shipping_info section shows:

        "tracking_number": "787059613411",
          ....
        **"status": null,....**

However,
a) the Fedex site shows this order has been delivered:
https://www.fedex.com/apps/fedextrack/?tracknumbers=787059613411

b) Ordoro shows the same tracking number (please see the image): https://app.ordoro.com/app#/order/1-3800000890

Why the API response does not show it has been delivered?

Regards.

Sergio Nader

2

Ordoro does not update tracking status for FedEx labels.

3

Hey Sophie!

Thanks for your reply.

Any plans for having it working? I do see it updates for endicia or pitney, for instance.

Thanks!

Sergio

4

Apologies for the long delay. We would like for this to have other methods beyond USPS, but we do not have this in our timeline at this time.