Order shows via API but doesn't on ordoro interface

Bug Reports
1

Hello!

Some orders will have a return via API but won’t show on the Ordoro interface.
API:
@api.ordoro.com/order/2-MS-00020552/
result:

    "_link": "/order/2-MS-00020552/",
    "status": "in_process",
    "order_date": "2019-08-21T21:31:07+00:00",
    "company_id": 498152,
    "cart_order_id": "MS-00020552",
    ...

Interface:
https://app.ordoro.com/app#/order/2-MS-00020552

BTW, I could not found any documentation about status = in_process.

Thanks!

Sergio

2

Hi, I believe this would have been caused by using the v2 Orders API when you were on v3 of Ordoro, which we warned about previously. We have also recently made an update to prevent this from happening, by throwing an error if you are on v3 and attempt to use v2.

Please contact Ordoro support to work on getting this resolved.

3

related topic regarding the v2 deprecation for v3 users: API v2 and v3 deprecation

4

Thanks, Sophie. I will change it.