Sales Order Data Pushed into Ordoro via API, confirmation received, but not seen in the UI

[Zietatech]

Scenario –
We are interfacing SAP BYDESIGN with ORDORO system, where Sales Order will be created in ByD first and then that data will be pushed to ORDORO.

To push Order data to Ordoro we used API and its link is : https://api.ordoro.com/order/ when we are posting the data following message comes: Status 201 CREATED. The result shows relevant data for the following: Order Status, Order Date, Company ID, Cart Order ID, Cart Shipment ID, Order ID, Shipping Type etc.
but unfortunately I am not able to see the same data in UI i.e. the front end.
Support Pin: 383236

[sophie]

See this response as it pertains to v3 of Ordoro and usage of the API

Order splitting

Hi, We have been working on moving the orders tab in our app as well as API to a new version, and the orders API is affected by this currently. The version of the app you are using will determine the API you should use. If you see a button to split an order in the UI, you are on v3. I’m not sure what a CP is. If you are creating orders using the old version of the API, but you are on v3, those orders will not be visible in the app. You must use the temporary v3 orders API to see orders in the…

specifically

@sophie

Here is a support article regarding API versions https://support.ordoro.com/which-api-version-should-i-use/.